Privacy Policy

At Velour by Shaheda, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you interact with us:

Full name
Phone number
Email address
Appointment details
Service preferences
Any information you voluntarily provide through contact forms, bookings, or messages

2. How We Use Your Information

Your information is used to:

Book and manage appointments
Provide beauty and salon services
Communicate appointment confirmations or updates
Improve our services and customer experience
Respond to inquiries and feedback
Send promotional offers (only with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your information is shared only when necessary to:

Provide requested services
Comply with legal obligations
Protect our rights and safety

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is completely secure, we strive to use commercially acceptable methods to safeguard your data.

5. Cookies & Website Usage

Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website functionality. You may disable cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those websites.

7. Your Rights

You have the right to:

Request access to your personal information
Ask for corrections or updates
Request deletion of your data (subject to legal requirements)
Opt out of promotional communications at any time

8. Updates to This Policy

Velour by Shaheda may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through our website or visit our salon directly.